Kapuli Platform
Your booking site and the operation behind it. Trips and departures, room and seat inventory, the booking lifecycle, payments and credits, a guest CRM, and a CMS your team can actually use. On your domain, under your brand.
The All-in-One, Modern Operating System for Tour Operators
Kapuli is the booking platform for tour operators — trips, rooms, payments and guests on your own site and your own brand. And a free field app for the trip itself.
The problem
Running trips is the job. Everything around it is the overhead
01
The same trip, set up four times
A description on the website, seats in a spreadsheet, the conversation in an inbox, the money somewhere else again. They disagree, and a guest finds out first.
02
Arithmetic you already wrote down
You have a cancellation policy. Working out the refund by hand every time somebody cancels is doing that job a second time, under time pressure.
03
A website you cannot touch
Changing a price or a photograph means emailing a developer and waiting. Meanwhile the trip that filled up is still shown as available.
One departure, three points of view
The same trip, seen by the people who sell it, the people who lead it, and the people who booked it.
Stop reconciling four systems by hand
A departure is one object. Sell a seat and availability moves; take a deposit and the booking moves with it; apply your cancellation policy and the refund is calculated for you to approve.
Deposit receivedPanna · 14 Nov · seat 9 of 12
Everything the trip needs, on one phone
Build the itinerary, carry the guest list, and write the journal from the vehicle — in text, voice or photographs. It all syncs the moment there is signal.
RequirementGuest
Dietary needs · Gluten freeMobility supportInsurance uploaded
Answers the pre-trip requirements form
Book, pay and follow the trip in one place
Guests book on your site, pay their own share of a group booking, submit documents once, and read the journal as it is written — then keep it.
Your bookingDeposit paid · balance 12 OctPaidBalance
Trip journal42 entries · 3 contributors
Thetrip,therooms,thebookings,themoneyandthepeople—setuponce,andinagreementwitheachotherfromthenon
Two products, one trip
The platform sells and runs the departure. The app goes with it into the field.
Kapuli Mobile
A shared journal for the departure. Guides post sightings, voice notes and photographs; KapSight names what is in the frame; the route draws itself on a map. It works with no signal, and the guest keeps the whole thing afterwards.
What stood out from over 100 operator conversations
We spoke to more than a hundred tour operators before building any of this. These are the ones who put it plainly.
“we used a small portion of several systems like Salesforce, Checkfront and MailChimp and we have an operational burden hiring consultants and building processes around these disparate systems. we wanted to switch to a more robust system with a single source of truth. Kapuli was a no-brainer”
“we're one of the few tour operators who lean into software to run our operation more effectively. These software systems were not built for tour operators. Kapuli's ambition to become an all-in-one solution for tour operators is next to none”
“As a trip leader, I need to focus on being in the moment with my students and the last thing I want to do is fumble with my phone with poor service. Kapuli's offline mode is something worth paying attention to”
“Kapuli is very ambitious and I'm looking forward to seeing what they build as they embark on this journey”
“we used a small portion of several systems like Salesforce, Checkfront and MailChimp and we have an operational burden hiring consultants and building processes around these disparate systems. we wanted to switch to a more robust system with a single source of truth. Kapuli was a no-brainer”
“we're one of the few tour operators who lean into software to run our operation more effectively. These software systems were not built for tour operators. Kapuli's ambition to become an all-in-one solution for tour operators is next to none”
“As a trip leader, I need to focus on being in the moment with my students and the last thing I want to do is fumble with my phone with poor service. Kapuli's offline mode is something worth paying attention to”
“Kapuli is very ambitious and I'm looking forward to seeing what they build as they embark on this journey”
Save time and get started now
Kapuli is in closed beta, so there is no sign-up button. There is a conversation, then a migration, then your first departure.
01 · Talk to us
Thirty minutes on how you actually run departures. No demo script, and no obligation on either side.
02 · We move your site across
Within weeks of signing. Your content, your URLs and your search ranking come across intact — then it is yours to edit.
03 · Publish your first departure
Trip, itinerary, rooms, seats and dates in one flow. Your engineer stays on the account after that.
Streamline your tour operations today
We will look at how you run departures and tell you whether Kapuli fits.